Vape and smoke rise with us.

A vape or smoke shop operating system, combining management tools with effortless POS to fuel growth.

Supply chain management maximizes inventory electronically in real time
Automate complex rebate records
Employee, transaction and inventory management reduces shrinkage
Cloud-based multi store administration and reporting in real-time

We’ll answer your tough questions.

How do you help us build sales and profits?

Set your gross profit on any item or department to a fixed percentage over cost, fixed dollar over cost, or set to calculated. If cost goes up and the item is set on a gross profit, then the prices will automatically change as well. This maintains correct margins and increases profits.

Major manufacturers’ rebate processes are in the system, providing fast, accurate submittals to get your profit-building rebates back faster.

One of the many sophisticated functions to market and sell your goods and increase profits. Examples include: buy three lighters, get $1 off, buy two get one free, or save 10% when you purchase five cigars. And this can be administered at the store, area or enterprise level.

Integrated register activity, till count, payments and inventory, identifies when cash or product has gone unaccounted for, increasing accountability, troubleshooting where and when shrinkage is occurring. Broken or damaged products may be removed from inventory, accounted for and reported.

Integrated inventory and supply chain management reports where the shrinkage is occurring, eliminating reporting errors and adding checkpoints to see where problems are occurring.

Whether buying from distributors, wholesalers, sub-retailers and jobbers or a single state-assigned source, system calculates, aggregate and report accurately and timely with minimized touches on your part.

Your operating system and databases are all local. That means constant connection with inventory, customer data and all other critical functions. Although card payments may be interrupted, commerce can continue.

The register can instantly offer suggestions to add on to a sale as an item is scanned: add spare coils with systems, pipe cleaners with pipe tobacco, all intentionally increase the ring.

How does your system grow along with my business?

At InfoTouch, we designed SmokeOS software to grow as your operations grow. Whenever you need to add new lanes or entire stores, upgrades are quick and streamlined. Essentially your system grows into whatever size your business becomes.

As you expand, features are simply activated to enable your growing needs—online ordering, additional locations, new suppliers, added departments, integrations to peripheral systems—all the way up to enterprise-wide reporting and push-enabled control of each location.

Because of the unique design of our system, you are able to decide which version works best for you at the time and which features you need turned on—and we only charge you for what you decide you need and use.

The system scales as fast as you need it. If customer demands require added cashiers or a back room location or if you’re ready to open a new location entirely, your original system grows with you.

Any organizational additions or modifications, up to and including an entire concept change, are accommodated by your infoTouch solution.

Our job is not to sell you, but to support your growth with exactly what you need, exactly when you need it. And if we don’t have it, chances are we or our partners can customize a solution for you.

How do you keep it simple for my cashiers?

At the register, we know that simplicity means speed when you need it for impatient customers and the clean touch screen with intuitive layout (designed to your exact needs) makes it happen every time.

When a customer can’t find an item, find it instantly without leaving the register. A couple of touches and the cashier will know which shelf the item is on, how many are on hand, where it could be transferred from or when the next shipment is scheduled. No memorizing the store, customer delays or deer in the headlights looks.
We work with your team to set up the screen flow tailored to your stores and offer adding best practices if there could be further improvements. This streamlines the training process, helps eliminate errors and builds confidence at the register so they can help customers get what they need, add more sales and keep them coming back. And if staff transfers between stores, the setups are identical and make ramp up instant.

Whether it’s reporting for work or changing the till, the automated system wastes no time and gives you the control you need.

Customers paying with cash, credit, debit or gift card all managed through a single system, simplifying training, eliminating the need for freestanding payment connections, reducing errors, and even more secure with our integrated payment gateway.

Eliminating errors and reducing counter clutter. This adds efficiency and simplicity for every cashier and accelerates training.

We’d love to talk. Just tell us when you’re ready.

Call or schedule a consultation.

What customers are saying about infoTouch

Specialty retailers need specialized solutions.

See how affordably we deliver specialized solutions developed through understanding the unique needs of vape and smoke shops across the nation.

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During the 2022 holidays, we will be observing the following closing schedules (weekend and holiday rules and rates apply):

November 23 at noon through Sunday, November 27

December 22 at noon through Monday, December 26

December 30 through Sunday, January 1

We wish you all a happy and prosperous holiday season.